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Rapid growth in the volume and complexity of their day-to-day operational data means our clients are increasingly eager to find ways to view key metrics in a unified way and in real time. We offer a range of solutions to centralise business information, including bespoke management dashboards based on our tried-and-tested datamart techniques. We have particular expertise in delivering BI based on Pentaho's open source platform.

Intelligent business management

Business intelligence is often confused with pretty graphics and reports. In fact it has more to do with how people and organisations think and covers everything a company does from products and customers to its processes and operations.

Most organisations realise that operational data can constitute a massive strategic asset and have started to analyse it and to define Key Performance Indicators (KPIs) based on it. However, KPIs are often of limited real-world value; how many products of type 'A' were sold last week is not enough - real value comes with the ability to apply mining techniques to rich operational data to gain true business insights.

The pay-off

A well-implemented BI solution delivers accurate, consistent and credible information to employees, managers and key business stakeholders, and can provide a broad range of quantifiable benefits, including the ability to:

  • Equip managers and employees to make better and faster decisions, based on real data
  • Measure the success of promotions, marketing and sales campaigns
  • Help distributed organisations work more effectively
  • Provide transparency for stakeholders (managers and investors)
  • Gauge the effects of pricing strategies
  • Identify and target profitable customers segments more accurately
  • Develop one-to-one marketing capabilities
  • Measure supplier performance and control SLAs
  • Consolidate information from disparate departments, countries and work groups
  • Improve budgeting and cost control

Our approach

We deploy a two-tiered approach to implementing BI. Firstly, our business experts work with your management team to identify and analyse the appropriate commercial, financial or operational metrics which will tell you what you need to know about your business. Then, our technical experts design and deploy a solution to capture and deliver that data through semi- or fully-automated processes. Our experience in working with ETL (extract, transform, load) methodologies and designing specialist data models and warehouses means that your key business data is in safe hands.

We have delivered successful BI projects for clients ranging from global blue chip organisations to fast-growing startups, all of whom need up-to-the-minute information on what is going on in their businesses.

As well as extensive experience working with established BI packages such as Business Objects and Cognos, we have a close working relationship with Pentaho, the leading open source business intelligence company (www.pentaho.com) and we have particular expertise in delivering successful BI projects using their low-cost tools.

To find out how we can help you, please get in touch to talk to one of our business intelligence experts.