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The client EGS is the UK's leading provider of e-commerce exchanges for trading with the public sector. The company operates a series of inter-locking regional and sector focused marketplaces providing services that are designed to automate and reduce the costs and timescales associated with the procurement-to-pay lifecycle for both buying organisations and suppliers alike. The challenge With the company growing rapdily, EGS’ management and board needed a business intelligence solution to provide an accurate and centralised view of key business metrics, including electronic trading activity, commercial and financial metrics, and operational data such as server performance and helpdesk events. The solution Bluetab worked with EGS to develop an automated dashboard solution to provide essential performance data to the company’s management team. Our experts worked with business stakeholders to identify and extract relevant KPIs and establish processes to generate accurate time series data with which to populate the dashboard and provide a single point of reference from which to monitor business operations. Find out more about EGS at their website here. |
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