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The client

FON is a highly innovative WiFi community, revolutionising broadband roaming through the creation of a low cost global network. FON's technology enables its members to publicly share the spare capacity of their broadband connections using a special ‘Social Router’.

The challenge

FON selected Bluetab in 2006 to build a billing & settlement solution capable of supporting the operator’s complex business model. Bringing the FON concept to market presented a host of complex functional and technical challenges. Many of these were related to the network itself but key to enabling FON's business model was the development of solutions to manage prepaid access to the network and accurately share revenue streams.

The solution

We deployed a tailor-made billing solution to manage customer service usage and purchasing, and to compute the revenue-sharing rules that apply between FON and its partners. The solution is fully real-time and supports prepaid access management and real-time flexible settlement with FON members and FON's other partners (mainly ISPs).

Bluetab has also been supporting FON with a range of additional business support system developments, including a new web shop and customer care and logistics platforms.

Read the FON billing case study here or visit their website to find out more.